3 Comments
User's avatar
BoomRun HooQ's avatar

The distinction between motivation and problem, motivation being emotional and backward-looking while a problem is just a stat, is one I've been conflating in my own outreach. I ask people what's frustrating them and get a logical answer, without ever asking why now instead of six months ago.

Erica Schneider's avatar

Yep! Gotta dig one layer deeper

Jay Mistry's avatar

Buyers already ask the same things in the same order. The founder who improvises after hello is the one making a pattern look like chaos.